Shipping Policy

At Crys Studio, we are committed to delivering your order efficiently. Please review our shipping details below.

1. Processing Time

All orders are processed within 1-3 business days (excluding weekends and holidays). Once your order has shipped, you will receive a confirmation email with tracking information.

2. Shipping Destinations

We currently ship to the United States and Canada only.
No international shipping is available outside these regions.

3. Shipping Rates & Delivery Times

Shipping rates are calculated based on your location and will be displayed at checkout. We offer standard shipping only.

United States: Standard delivery takes 3-7 business days.
Canada: Standard delivery typically takes 5-10 business days.

Please note that delivery times are estimates and may vary depending on the shipping carrier and location.

4. Order Tracking

Once your order has shipped, you will receive an email with tracking information. Please allow up to 48 hours for tracking updates.

5. Lost, Stolen, or Damaged Packages

Crys Studio is not responsible for lost or stolen packages once marked as delivered. If your order arrives damaged, please contact us at crystal@crysstudio.com within 7 days with your order number and photos of the damage, and we will assist you with an exchange or replacement.

For any shipping inquiries, feel free to reach out at crystal@crysstudio.com.